FAQs

Frequently asked questions

Here are our most frequently asked questions – if you need more help then please don’t hesitate to contact us.

Peak Energy is a family owned fuel and heating oil distribution company serving domestic, agricultural, commercial and haulage markets across Derbyshire, South Yorkshire and Nottinghamshire. Visit our Peak Energy history page to learn more.

– Over 50 years of experience

– Family run, local business

– Independent Fuel Distributor

– A comprehensive fleet that can reach even the most difficult of locations

– Emergency delivery service

– Premium grade fuel supplier

– Supplier of additives, lubricants, tanks and monitors, and fuel cards

The minimum delivery is 500 litres. You are welcome to collect any amount you like from our Peak Energy forecourt pumps which supply Road Derv and Gas Oil 24/7. We have a heating oil pump in our yard which is open during office hours.

You are welcome to collect from our Peak Energy forecourt pumps which supply Road Derv and Gas Oil 24/7. We have a heating oil pump in our yard which is open during office hours. Alternatively, the minimum order for delivery is 500 litres. 

You can pay for your Peak Energy order using the following methods:

– Bank transfer

– Debit card

– Monthly payment scheme

– Cash/cheque on delivery

Yes they are, we use Sage Pay for processing payments. Please use your Peak Energy account number as the payment reference so we can allocate it to your order.

Peak Energy deliver Monday to Friday, and in emergencies on Saturday and Sunday, across Derbyshire, South Yorkshire and Nottinghamshire. We can arrange deliveries across the UK when required. Visit our Delivery & Fleet page to learn more.

Peak Energy’s standard delivery is within 8 working days. Working days are Monday to Friday, excluding public holidays. Faster delivery options are available. However, we will always endeavour to deliver your order as quickly as possible.

Yes, Peak Energy offer emergency fuel deliveries wherever possible so please call us on 01246 450242. Our depots also stock emergency 25 litre drums of heating oil, which you can pick up by visiting your local Peak Energy depot – simply call us in advance and we will make sure it is ready for you to collect.

No, if access is easy, or we have been to your property before, we can deliver without you having to wait in for our driver. Any special instructions should be given at the time of ordering.

At Peak Energy we have a comprehensive fleet of vehicles suitable for delivering to even the most difficult locations:

– 8 wheeler tanker with a capacity of 23,000 litres

– 6 wheeler tanker with a capacity of 19,000 litres

– 4 wheeler tanker with a capacity of 13,000 litres

– Road Runner with a capacity of 8,000 litres

For more information visit Our Fleet page.

Peak Energy can either leave your account in credit for your next delivery, or we can credit the balance back to your payment method.

If you are unsure about the integrity of your current oil tank, please give us a call and we will be happy to answer any questions. If this does not suffice, we can easily arrange one of our representatives to come and have a look for you, even if this is just to put your mind at rest.

Yes, at Peak Energy we supply both domestic and commercial tanks and gauges, and have a tank specialist on site who can undertake a site survey to assess your requirements and offer recommendations – please contact us to arrange an appointment. 

We also supply tank monitoring gauges, fuel additives and lubricants.

Yes, at Peak Energy we supply and blend a wide range of lubricants, specially formulated for your needs, whether that may be fully synthetic, semi-synthetic or mineral based.

Use Peak Energy’s premium heating oil to reduce soot build up and improve system efficiency.

Use Peak Energy’s premium oil to reduce soot build up.

Yes, use Peak Energy’s Peak Fuel Store additive to inhibit fuel degradation and prevent bug growth.

Dependent on how the product is stored, a shelf life of up to 6 months is feasibly increased to 24 if Peak Energy’s Peak Fuel Store additive is used upon fuel delivery.

We do recommend that you replace diesel after storing it for over 2 years. After this period, pre-use filters may need frequent replacement due to excessive bacteria, water and dirt building up inside the fuel tank. To prevent fuel quality and engine performance from deteriorating, we recommend using our Fuel Store additive, and keeping the tank as full as possible. This will prevent any moisture condensing in the headspace.

Yes, we recommend using Peak Energy’s Peak Anti Wax additive which allows fuels to operate at lower temperatures.

We recommend using Peak Energy’s Peak Diesel Supreme+ additive to increase performance and get better Mpg.

Yes, we recommend using Peak Energy’s Peak Kerosene Lubricity additive to protect and reduce wear.

Use Peak Energy’s Peak Gas Oil Extra+ additive to raise the cetane no. up to 51, in line with the requirements of modern engines.